RESERVATIONS:
WE RECOMMEND SCHEDULING YOUR APPOINTMENTS AS FAR IN ADVANCE AS POSSIBLE TO
ENSURE AVAILABILITY. WE ARE HAPPY TO COMBINE ANY SPA AND SALON TREATMENTS FOR
A CUSTOM PACKAGE THAT MEETS YOUR NEEDS.
CANCELLATION POLICY:
YOUR SPA TREATMENTS ARE RESERVED ESPECIALLY FOR YOU. SHOULD YOU NEED TO CANCEL
OR RESCHEDULE, PLEASE NOTIFY US AT LEAST 48 HOURS IN ADVANCE. ANY CANCELLATIONS OR
RESCHEDULING WITH LESS THAT 48 HOURS NOTICE ARE SUBJECT TO A FEE IN THE AMOUNT OF
THE SCHEDULED SERVICES. WHEN A CLIENT MISSES AN APPOINTMENT WITH US, WE NOT ONLY
LOSE THE BUSINESS OF THAT SERVICE BUT ALSO THE POTENTIAL BUSINESS OF OTHER CLIENTS
WHO COULD HAVE SCHEDULED AN APPOINTMENT FOR THE SAME TIME. ALL TREATMENTS
REQUIRE A MINIMUM 20% DEPOSIT TO RESERVE THIS WILL BE CREDITED AS GRATUITY FOR SERVICE FOR GUESTS THAT SHOW UP FOR THIER SCHEDULED APPOINTMENT. THIS DEPOSIT WILL COVER CANCELATION FEE FOR GUESTS WHO CHOOSE TO NO SHOW OR CANCEL WITH LESS THAN 48 HOURS NOTICE. SPECIALS, HOLIDAYS, DAILY DEALS AND SATURDAY APPOINTMENTS REQUIRE PRE-PAYMENT FOR FULL AMOUNT OF SERVICE.
GROUP BOOKING/PRIVATE PARTIES:
FOR PARTIES OF 3 OR MORE, A DEPOSIT IS REQUIRED. FOR PRIVATE PARTIES A DEPOSIT OF 1/2 OF
THE TOTAL IS REQUIRED TO SECURE YOUR RESERVATION AND PRICING. A 20% GRATUITY WILL
BE ADDED TO ALL GROUP/PRIVATE PARTIES.
GRATUITY:
A MINIMUM 20% (BASED ON FULL RETAIL PRICE) DEPOSIT/GRATUITY WILL BE CHARGED TO ALL GUESTS AT TIME OF BOOKING SERVICES. THIS WILL BE CREDITED AS GRATUITY FOR SERVICE FOR GUESTS THAT SHOW UP FOR THIER SCHEDULED APPOINTMENT. THIS DEPOSIT WILL COVER CANCELATION FEE FOR GUESTS WHO CHOOSE TO NO SHOW OR CANCEL WITH LESS THAN 48 HOURS NOTICE.
CHECK IN:
WE REQUIRE NEW CLIENTS ARRIVE 15 MINUTES PRIOR TO APPOINTMENT TIME TO FILL OUT
INTAKE FORMS AND USE THE RESTROOM. RETURNING CLIENTS PLEASE ARRIVE 5 TO 10 MINUTES
PRIOR TO APPOINTMENT TIME TO USE RESTROOM. SPA SERVICES ARE SCHEDULED TO START
AT A SPECIFIC TIME AND BASED ON THE TIME REQUIRED FOR THAT TREATMENT.
UNFORTUNATELY LATE ARRIVALS WILL HAVE TO BE CUT SHORT ON TIME OR RESCHEDULED AS TO NOT INTERRUPT THE RESERVATION OF FOLLOWING GUESTS. RESCHEDULES WILL BE SUBJECT TO THE
RESCHEDULING FEE.
CELL PHONES/DEVICES:
WE KINDLY ASK THAT YOU TURN YOUR CELL PHONES AND DEVICES TO SILENT OR OFF UPON
ARRIVAL AND REMEMBER TO SPEAK IN YOUR VERY SOFT SPA VOICE ONCE YOU ENTER THE SPA.
OUR GUESTS ARE HERE TO ENJOY RELAXING SERVICES SO PLEASE BE CONSIDERATE.
SPA PROMOTIONS:
SPA SPECIALS, DISCOUNTS AND PROMOTIONS CAN NOT BE COMBINED. NO DISCOUNTED SERVICES SATURDAYS OR HOLIDAYS.
GROUPON:
GROUPONS ARE LIMITED TO ONE PER CLIENT/COUPLE REGARDLESS OF PURCHASED FOR SELF OR RECEIVED AS A GIFT. CLIENT IS RESPONSIBLE FOR PROVIDING GROUPON VOUCHER NUMBER AND INFORMATION (SERVICES PURCHASED) AT TIME OF BOOKING APPOINTMENT, OTHERWISE GROUPON WILL NOT BE HONORED AT ARRIVAL AND SERVICE WILL BE PRICED AS SHOWN ON MENU. A MINIMUM 20% DEPOSIT/GRATUITY WILL BE CHARGED TO ALL GUESTS AT TIME OF BOOKING SERVICES. THIS WILL BE CREDITED AS GRATUITY FOR SERVICE FOR GUESTS THAT SHOW UP FOR THIER SCHEDULED APPOINTMENT. THIS DEPOSIT WILL COVER CANCELATION FEE FOR GUESTS WHO CHOOSE TO NO SHOW OR CANCEL WITH LESS THAN 48 HOURS NOTICE.
GUESTS:
ANATHALLO IS AN ADULT AND YOUNG ADULT FRIENDLY SPA. PROVIDING AN ENVIRONMENT OF PEACE AND RELAXATION FOR ALL GUESTS. PLEASE BOOK YOUR APPOINTMENTS WHEN YOU CAN BE COMPLETELY UN-DISTRACTED AND CHILD FREE.